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Workflow & AI automation ยท Scoped pilots

Start with one process that takes too much effort.

Explore whether a recurring task can be simplified with connected forms, tools and carefully reviewed AI assistance. We begin with the process, the people and a manageable pilot scope.

Examples we can assess with you

Enquiry follow-up

Explore recording an enquiry, assigning an owner and preparing the next action.

Forms & document collection

Explore collecting information in a consistent format and flagging missing submissions.

Reporting preparation

Explore combining structured updates and preparing a draft summary for human review.

A pilot should have a clear beginning and end

Illustrative workflow: receive โ†’ validate โ†’ route โ†’ review

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How a pilot is assessed

01

Baseline

Understand volume, time spent and common exceptions.

02

Scope

Choose one process and agree measurable acceptance criteria.

03

Test

Try representative inputs, failure cases and human review.

04

Decide

Review usefulness and ongoing costs before wider rollout.

Use AI where it earns its place

AI may help draft a summary or classify an input. It still needs appropriate checks, especially where the output influences decisions or communication.

A pilot proposal should identify software costs, access requirements, failure handling and the person who will review outputs. There is no assumption that every process needs AI.

Simple review screen illustration; clearly marked as a concept

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Pilot questions

Can you automate our whole business?

We recommend starting with one well-understood process and evaluating a pilot before expanding.

Can you promise a time saving?

We need your process data and a tested baseline before making a credible estimate. Outcomes are measured during the pilot.

What happens after the pilot?

We agree handover or a separate support arrangement based on the working solution and its maintenance needs.

Describe the task you repeat every week

Tell us the tools involved, who does the work and where it gets stuck.